About Us
At SISO we have a multidisciplinary team of dedicated professionals, united together by a common vision of a Canada that includes cultures, and values diversity, experiences and contributions of all people.
The work of SISO is essentially about breaking down barriers, which often prevent immigrants and refugees from reaching the potential of fully participating in the social, economic, political and cultural life of Canadian society, and contribute to the country's prosperity and growth.
We understand the importance of cooperation to
achieve
mutual respect, inclusiveness, harmonious relations and effective participation in the community. We are making differences in the lives of refugees, immigrants and visible minorities in the Hamilton area by:
- Delivering Services
- Engaging in advocacy
- Enabling non-violent conflict resolution
- Facilitating community education that will promote and foster inter-cultural, inter-faith and inter-racial
dialogue,
Our strength resides in the diversity of our staff and Board of Directors; our genuine understanding of our clients, and efficient, accountable use of resources. We foster meaningful relationships with our stakeholders and build mutual trust with the communities we serve.
Since opening on January 4th 1993 we have been dedicated to strengthen the ties of newcomer families with our communities, we aspire to make settlement in Hamilton an easy and accessible process for all. We provide information, assistance and services that are:
| Culturally Sensitive |
Anti-Racist |
| Advocacy for Equity and Change |
Responsive to Needs |
| Facilitating Empowerment |
Language Appropriate |
We are committed to providing sound quality services which empower our clients and cater to their needs in a caring, welcoming environment, and building on their strengths and experiences.
SISO strives for continuous development and improvement of our services to ensure they stay relevant, meaningful and efficient to our clients and communities. We achieve this through continuous collection and analysis of information which translates into plans, processes and services that are creatively implemented, regularly monitored and carefully evaluated.

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